Our approach: personalizing home healthcare services

As a major player in home healthcare, Air Liquide Healthcare wants to work together with public decision-makers to solve the dual challenge of the increasing number of people living with chronic diseases and the economic sustainability of healthcare systems. We want to be a partner in the healthcare transformation and we are committed to bringing more value.

We are convinced that Value-based Healthcare is the best way forward. In that perspective, personalization of care is key to improve the quality of live of chronic patients at the best cost for the society.

This means a paradigm shift, with the choice of the most appropriate resources to meet the specific needs of each patient and thus deliver better health outcomes and quality of life for each person cared for, at a lower cost to the community.

Although home healthcare plays an essential role in the care pathway for people living with a chronic disease, its model is under threat:

from the continuing erosion of reimbursement rates,
the costs associated with a regulatory model that is not adapted to patients' individual needs,
the adoption of new technologies.

What value-based approach to home healthcare?

Air Liquide Healthcare aims to improve health outcomes for patients at the lowest cost to society. To achieve this, changes in the healthcare system are needed, such as personalized care at home, targeted allocation of care rather than quantity of care, the need to adopt a partnership approach focused on patients’ needs, and remuneration based on health outcomes (fee-for value) rather than on the act of care.

We see patients as people who should be at the heart of everything caregivers do. Putting the patient at the centre will allow us to focus on value and what really matters to them.
Even when patients are suffering from chronic conditions, they still want to get on with their lives as normally as possible. After all, patients are people with specific expectations.

Patients are more than their illness

Personalized care at home, not standard health care

Air Liquide Healthcare’s combined human and digital approach allows us to offer more personalised care plans. Too often, standardized care does not match what patients really value and their specific needs.
Better allocation of healthcare, not more care

We want to offer quality of care over quantity of services. By allocating resources to services that are adding value, we deliver more valuable and cost-efficient care plans. This makes healthcare more sustainable and affordable in the long term.
Partnership in healthcare as a preference

Patients will really benefit from a Value-based Healthcare approach when all stakeholders come together around outcomes that matter to them. We cooperate closely with all healthcare professionals and institutions towards this objective.
Switching from fee-for-healthcare service to fee-for-value

In a service-based system, providers are required to charge a fee-for-service. At Air Liquide Healthcare, we believe that the system should pay for what is beneficial to achieve patient outcomes, with new reimbursement models based on fee-for-value.